The following is general information for your carefree stay with us in Ischgl at the Rätia Alpinlounge. If you have any questions, please do not hesitate to contact us!

Reservation conditions

With our reservation and business conditions, we have created clear conditions for your stay. You accept these conditions when you reserve a room in the Rätia Alpinlounge. On arrival, the rooms are ready for occupancy from 3 pm. On the day of departure, we ask you to vacate them by 10 am.

Cancellation & cancellation insurance

We recommend that you take out travel insurance with Europäische Reiseversicherung. Therefore, we offer you "Hotelstorno Plus (Hotel Cancellation)" insurance.

More than just a cancellation insurance (without deductible), it ensures you have a wonderful holiday. Hotelstorno Plus also includes travel interruption, additional costs for late arrival or an involuntary holiday extension and search and rescue costs. The insurance coverage is valid for a stay of up to 31 days in Europe. Of course we are also at your disposal personally as well.

Additional information

  • Parking: €12.00 per day/car
  • Visitor's tax: €2.50 per day/person guests ages 15 and up. 
  • House-trained pets: €15.00 per day/animal

Booking modules

After receipt of your deposit according to the reservation confirmation, the booking is binding.

Reservation cancellation

If, for any reason whatsoever, you withdraw from your registration up to 3 months before your arrival date, there will be no cancellation costs. For all other cancellations, the cancellation fees of the Austrian Hotel Association apply:

  • bup to 3 months before arrival - Euro 0,00
  • 3 to 1 month before arrival - 40% cancellation fee
  • 1 month to 1 week before arrival - 70% cancellation fee
  • 1 week prior to arrival - 90% cancellation fee

Costs for final apartment cleaning

  • Type 1, Type 5 and Type 6 - €120.00 (one-off cost)
  • Type 2 - €80.00 (one-off cost)
  • Type 3, Type 8 - €70.00 (one-off cost)
  • Type 4, Type 7 - €90.00 (one-off cost)

Our bank details

Sparkasse Imst AG
Jürgen Zangerl
IBAN: AT25 2050 2000 0088 5988

The General Terms and Conditions for the Hotel Industry (AGBH) apply:

  • up to 1 month before the day of arrival 40% of the total amount

  • up to 1 week before the day of arrival 70% of the total amount
  • in the last week before the day of arrival 90% of the total amount
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