The following is general information for your carefree stay with us in Ischgl at the Rätia Alpinlounge. If you have any questions, please do not hesitate to contact us!

Reservation conditions

With our reservation and business conditions, we have created clear conditions for your stay. You accept these conditions when you reserve a room in the Rätia Alpinlounge. On arrival, the rooms are ready for occupancy from 3 pm. On the day of departure, we ask you to vacate them by 10 am.

Cancellation & cancellation insurance

We recommend that you take out travel insurance with Europäische Reiseversicherung. Therefore, we offer you "Hotelstorno Plus (Hotel Cancellation)" insurance.

More than just a cancellation insurance (without deductible), it ensures you have a wonderful holiday. Hotelstorno Plus also includes travel interruption, additional costs for late arrival or an involuntary holiday extension and search and rescue costs. The insurance coverage is valid for a stay of up to 31 days in Europe. Of course we are also at your disposal personally as well.

Additional information

  • Parking: € 15.00 per day/car
  • Visitor's tax: € 3.50 per day/person guests ages 15 and up. 
  • House-trained pets: € 15.00 per day/animal

Booking modules

After receipt of your deposit according to the reservation confirmation, the booking is binding.

General Terms and Conditions

If no other agreement is in place, our house apply to the General Terms and Conditions of business for the Austrian Hotel Industry AGBH 2006 with modification of the cancellation policy §5 Chap. §5.5 and §5.6.

Cancellation policy

Things do not always turn out as expected, so sometimes a booked holiday has to be cancelled or terminated. There is no right of withdrawal according to § 18 Chap. 1 Z. 10 for distance and off premises contracts, instead the following Cancellation rules apply:

  • You can cancel your booking up to 1 month before arrival
  • from 1 month to 1 week before arrival we charge 70 % of the total price
  • Cancellations in the last week before arrival will incur a cancellation fee of 90 % of the total price
  • In case of later arrival and/or earlier departure or a No-Show we will charge the total booking amount

Conditions are subject to change without notice.

Costs for final apartment cleaning

  • Type 1 and Type 6 - € 120.00 (one-time costs)
  • Type 2 - € 110.00 (one-time costst)
  • Type 3 and Type 8 - € 70.00 (one-time costs)
  • Type 4 and Type 7 - € 100.00 (one-time costs)
  • Type 5 - € 140.00 (one-time costs)

Our bank details

Sparkasse Imst AG
sport+mode Zangerl eU Jürgen Zangerl
IBAN: AT26 2050 2000 0088 5970