covid19  guidelines

Dear guests,

It is very important to us to make your holiday as pleasant, carefree and safe as possible. We have therefore put together all the recommended behavior and prescribed safety measures for you. Please note that changes may occur. We regularly adapt our measures to the current regulations of the Austrian federal government.

You can find more information about entry rules and Covid-19 guidelines here.

  • Please do not shake hands in greeting or to say goodbye. We will instead welcome you with a warm smile and an appreciative nod.

  • Our top priority and quality promise to you includes extensive hygiene measures with several disinfecting cleanings every day.
  • So that you have the opportunity to disinfect your hands at any time, we have provided sufficient hand disinfection stands for you.
  • For your protection, we have also installed a Plexiglas panel at the reception.
  • Please disinfect your hands when entering the sauna area.
  • The entire wellness area is, of course, also cleaned with high-quality, disinfectant cleaning agents.
  • The rooms are cleaned to the highest hygienic standards.
  • Door handles, handrails, remote controls, light switches, elevator buttons, etc. are cleaned and disinfected even more frequently than before.
  • All rooms are regularly ventilated with fresh mountain air.
  • For your own safety, please use the toilets in your room.

Travel Insurance Coverage

You are definitely looking forward to your vacation. But a lot can happen before you arrive and during your vacation. We would like to spare you the financial disadvantages and the associated hassle!
We therefore recommend that you take out travel insurance.
Here you will find more information about comprehensive travel protection including coverage for everything related to Covid-19.

We are looking forward to a fantastic holiday in the mountains together! Your Zangerl family with the entire team of the Rätia Alpinlounge